Shipping policy

Last updated: July 12, 2026

Thank you for ordering Tango. This Shipping Policy explains how we fulfill and deliver orders placed on our website.

Shipping destinations

We currently ship to the United States only, including all 50 states. We do not ship internationally at this time.

We may ship to PO Boxes and APO/FPO addresses where our carriers allow delivery. Some carrier or service restrictions may apply.

Order processing

Orders are typically processed within 1–3 business days (Monday–Friday, excluding U.S. holidays). Orders placed on weekends or holidays begin processing on the next business day.

You will receive an order confirmation email when your purchase is complete. A shipping confirmation email with tracking is sent when your order ships.

Delivery estimates

After your order ships, estimated delivery is 3–7 business days for standard shipping within the United States. Delivery times are estimates only and are not guaranteed.

Actual delivery may vary based on carrier delays, weather, holidays, or incorrect/incomplete addresses.

Shipping rates

Shipping rates are calculated and displayed at checkout before you complete your purchase. Shipping is calculated at checkout based on your delivery address, order weight, and selected carrier service.

Any promotions, discounts, or free-shipping offers will be shown at checkout when applicable.

Tracking

When your order ships, we will email you a tracking number so you can follow your package with the carrier. Please allow up to 24 hours after the shipping email for tracking to update.

Address accuracy

Please ensure your shipping address is complete and correct at checkout. We are not responsible for delays or failed delivery due to incorrect addresses provided by the customer.

If you notice an error after ordering, contact us immediately at robert@drinktango.com. We will try to help before the order ships, but we cannot guarantee changes once fulfillment has started.

Lost, stolen, or damaged packages

If your package is lost, stolen, or arrives damaged, contact us within 7 days of the marked delivery date (or within 7 days of the expected delivery window if tracking shows it is lost in transit).

Email robert@drinktango.com with:

Your order number
A description of the issue
Photos of damaged items and packaging (if applicable)

We will review your claim and, where appropriate, offer a replacement or refund in accordance with our Refund Policy.

We are not responsible for packages marked delivered by the carrier but reported stolen after delivery.

Undeliverable or returned packages

If a package is returned to us as undeliverable (invalid address, refusal, failed delivery attempts, etc.), we will contact you to arrange reshipment. Additional shipping charges may apply.

If we cannot reach you within 14 days, we may issue a refund for the product price minus original and return shipping costs, at our discretion.

Product handling

Tango is a non-alcoholic beverage. Store cans in a cool, dry place. Avoid prolonged exposure to extreme heat or direct sunlight.

During very hot weather, delivery may take longer or pass through warm conditions in transit. Refrigerate after delivery for best taste.

Holidays and high-volume periods

During launches, promotions, or holiday seasons, processing and delivery times may be longer than usual. Any known delays will be communicated on our website or by email when possible.